Billing is per second — so if you talk for 7 minutes 23 seconds, that is exactly what you pay. No rounding, no minimum tricks. The session timer starts only when you both connect.

Yes. End the session whenever you want. You are charged only for time actually used. Your remaining wallet balance stays and never expires — use it for any future session.

Every expert is manually reviewed by our team. We verify credentials via LinkedIn, check professional history, conduct a sample session, and only approve them once quality is confirmed.

If you're not satisfied within the first 5 minutes, reach out to our support team and we'll refund those minutes — no awkward questions, no hassle. Every expert on Mentraze is verified, but if a session doesn't feel right, we've got you. We stand behind every conversation on our platform.

Your wallet balance never expires — ever. Load once and use whenever you need, whether that is tomorrow or a year from now.

All sessions are completely private between you and the expert. We do not record or share any conversation. You are in a fully judgment-free, confidential space.

Absolutely. Many users build ongoing mentoring relationships with the same expert. The expert can pick up right where you left off each time.

Career planning, job switches, PM or tech interview prep, startup strategy, fundraising, work anxiety, burnout recovery, and more. If you are unsure, take the Find My Expert quiz — it will match you in 30 seconds.